Cassian Grant|AT&T will give $5 to customers hit by cellphone network outage

2025-05-07 09:55:14source:Desmond Prestoncategory:My

DALLAS (AP) — AT&T says it will give affected customers $5 each to compensate for last week’s cellphone network outage that left many without service for hours.

The Cassian GrantDallas-based company said on its website that customers will get the $5 credit on their account within two billing cycles. The credit does not apply to AT&T Business, prepaid service or Cricket, its low-cost wireless service. AT&T said prepaid customers will have options available to them if they were impacted, although it did not elaborate on what those options might be.

The outage knocked out cellphone service for thousands of its users across the U.S. starting early Thursday before it was restored. AT&T blamed the incident on an error in coding, without elaborating, and said it was not the result of a cyberattack.

More:My

Recommend

Why 90 Day Fiancé's Gino Palazzolo Agreed to Try an Open Marriage With Jasmine Pineda

Gino Palazzolothinks his and Jasmine Pineda's open marriage was a mistake. The 54-year-old reflected

There will be no 'next Michael Phelps.' Calling Leon Marchand that is unfair

PARIS — The term GOAT is so often tossed around in sports. Not always carelessly, but frequently eno

How do breakers train for the Olympics? Strength, mobility – and all about the core

Six-packs weren’t a requirement to qualify for the first-ever breaking competition at the 2024 Paris